Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email.
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Orders are not shipped on Sundays or public holidays.
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In case of high order volume, processing may take slightly longer.
2. Shipping Time
Estimated delivery timelines:
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Within India: 3–7 business days
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Remote locations: 5–10 business days
Please note: Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
3. Shipping Charges
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Free Shipping: Available on prepaid orders (if applicable)
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Standard Shipping Fee: Calculated at checkout based on location
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Cash on Delivery (COD): Additional charges may apply
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.
You can use this link to monitor your shipment status in real time.
5. Delays & Issues
While we aim to deliver on time, delays may occur due to:
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Weather conditions
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Courier partner issues
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Incorrect shipping address
We are not responsible for delays caused by third-party logistics providers.
6. Incorrect Address
If you provide an incorrect or incomplete address:
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Your order may be delayed or returned
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Re-shipping charges may apply
7. Failed Deliveries (COD Orders)
For Cash on Delivery orders:
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If delivery fails multiple times, the order may be cancelled
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Future orders may require prepaid payment
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
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Contact us within 48 hours of delivery
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Share images (if damaged) for faster resolution
9. Contact Us
For any shipping-related queries, contact:
The Stripp & Co (By The Stripp Apparels OPC Private Limited)
Customer Care No :9502369993,9502569993,9505835734.
Whatsapp: 9502369993,9502569993,9505835734.
Email: support@thestripp.in
Website: www.thestripp.in
Customer Care Hours: Monday–Saturday, 11 AM – 5 PM (IST)